Terms
The complete terms will be published when the platform opens. Until then, this page states plainly how a membership is billed, how it is cancelled, and what happens to travel credit — so that nothing about the offer has to be guessed at.
Preliminary version. The description below reflects how the system works today and is binding on nobody; the complete, legally reviewed terms will be published when the platform opens in September 2026.
What is being sold
A monthly membership of the Ondira travel platform, in one of three levels. A membership gives access to the platform and to member benefits on hotels, flights and experiences booked through it. Travel itself is booked and paid for separately, at the price shown at the time of booking.
Billing
- Memberships are billed monthly, in advance, in US dollars.
- The first payment is due when the membership begins; every following one on the same day of the month.
- Changing to a different membership level takes effect with the next billing cycle. There is no proration.
- If a payment fails, it is retried over the following days and you are notified each time. If it still cannot be collected, the membership becomes inactive.
Cancellation
- There is no minimum term and no notice period.
- A membership can be cancelled at any time and ends with the billing cycle that has been paid for.
- A cancelled membership can be resumed later.
Travel credit
- With Voyage and Horizon, each paid month grants travel credit in the amount of the fee. Discover grants none.
- Travel credit can only be used for bookings on the Ondira platform.
- Each credit is valid for twelve months from the day it is granted; the oldest credit is used first, and unused credit expires at the end of that period.
- Travel credit is not money. It cannot be transferred, exchanged or paid out, and it is not refunded in cash when a membership ends.
Refunds
A membership month that has been paid and has granted travel credit is not refunded in cash — the credit has been issued and remains usable for its full twelve months. Statutory rights of withdrawal remain unaffected. Bookings made on the platform follow the cancellation conditions of the respective travel provider, which are shown before booking.
Contact
Questions about any of this before the platform opens: hallo@ondira.travel.